فندق بولمان زمزم مكة 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.7/5 3,076 أراء

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فندق بولمان زمزم مكة - Image 1
فندق بولمان زمزم مكة - Image 2
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مجمع أبراج البيت, وقف الملك عبد العزيز, 21955 مكة, السعودية

الوصف

خدمات الفندق الإضافية

  • على بعد لحظات من المسجد الحرام والكعبة المشرفة.

  • إطلالات جزئية على الكعبة المشرفة والمسجد الحرام وجبل النور (غار حراء).

  • غرفة وأجنحة فسيحة

  • خدمة إنترنت لاسلكي مجانية

  • يقع بجوار جناح التسوق الذي يضم مجموعة كبيرة من العلامات التجارية العالمية.

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موقع الفندق

فندق بولمان زمزم مكة

مجمع أبراج البيت, وقف الملك عبد العزيز
21955 مكة
السعودية

نظام تحديد المواقع العالمي (GPS):21.419314, 39.824662

الهاتف
فاكس +966 12 571 5999

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.7/5  3,076 أراء

تقييم TripAdvisor  4.0/5  3,116 أراء

2023 شهادة تميّز

Honest review of a nice stay

ملاحظة Tripadvisor 5.0/5

Umm Ahmad H تقييم TripAdvisor المعتمد

Ali Akkaş and Abo Bakkar cleaned our room 2117 they were very nice and kind. Majority staff here are very kind and helpful. The decor in the bedrooms is a little tired even though we had a junior suite. However the decor in lobby, restaurants and other facilities is good. This hotel is premium because of the location and the fact it’s a few minutes walk into the Haram but it isn’t necessarily most aesthetic eg tired carpets and bathrooms are very basic in the bedrooms. However the bed was comfortable and you can ask for whatever you need they will help you. We got Haram view which was lovely but our other family had city view and that is fine too as you will be going to the haram regularly anyways if you are here for pilgrimage. We had half half board and breakfast and dinner facilities are suitable and also child friendly here but bear in mind there is ample food around here. The price for the stays here is extortionate compared to what you would pay for hotels in other countries however it makes sense because of the comfort and the amenities. It makes a difference to book a hotel very close inside or beside clock tower. This hotel is accessible via the clock tower lifts and it’s very close to gate number 91

JEDDAH

ملاحظة Tripadvisor 1.0/5

Global53719610069 تقييم TripAdvisor المعتمد

Unfortunately, it was a very bad stay and I will not repeat it again. There is no hospitality and I did not find a room when I arrived. The customer service at the hotel is very bad, but Mrs. Nourhan is excellent. She is the only one who tolerated the problems.

Dear Valued Guest, Your situation is far from our usual high standards, given that our guests' satisfaction is our top priority. Let us assure you that the departments concerned have been informed about your feedback regarding room service, check in and customer service. We want to express our sincerest gratitude for your kind words towards Ms. Nourhan as she continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. Sincerely, Pullman Zamzam Makkah Hotel.

Exceptional Hospitality at Pullman Zamzam Makkah

ملاحظة Tripadvisor 5.0/5

ahmedibraheem550 تقييم TripAdvisor المعتمد

During my recent stay at Pullman Zamzam Makkah, I was once again thoroughly impressed by the exceptional service and warm hospitality. The hotel continues to excel in making every visit memorable. A special thanks to Asmahan, whose unwavering support and dedication enhance the experience for me and all loyal guests. Her efforts truly embody the spirit of hospitality that Pullman Zamzam is known for.

Dear Mr. Ahmed, Thank you for your positive comments. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We want to express our sincerest gratitude for your kind words towards Ms. Asmahan as she continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. Sincerely, Pullman Zamzam Makkah Hotel.

Best place to stay

ملاحظة Tripadvisor 5.0/5

Mohamed Usama B تقييم TripAdvisor المعتمد

I stayed in 2713 and the cleaning team was amazing. I really recommend this place 👍👍👍 The team is Murselin, Sofek and Sakib

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

Good service

ملاحظة Tripadvisor 5.0/5

Arafadi F تقييم TripAdvisor المعتمد

Umar Faruq Kautsar Are the best friendly humble Umar Faruq Kautsar Are the best friendly humble Umar Faruq Kautsar Are the best friendly humble Umar Faruq Kautsar Are the best friendly humble Umar Faruq Kautsar Are the best friendly humble Umar Faruq Kautsar Are the best friendly humble

Dear Mr. Arafa, Thank you for your positive comments. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We want to express our sincerest gratitude for your kind words towards Mr. Umar Faruq and Ms. Kautsar as they continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. Sincerely, Pullman Zamzam Makkah Hotel.

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 3,136 أراء 9.5/10 الموقع
  • 5,020 أراء 4.2/10 الغرفة
  • 9,098 أراء 8.2/10 الخدمة
  • 244 أراء 1.9/10 إنترنت
  • 2,150 أراء 3.4/10 مستوى النظافة
  • 1,889 أراء 2.8/10 شعور
  • 1,422 أراء 3.2/10 مستوى الراحة
  • 1,222 أراء 6.7/10 الإفطار

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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.